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          Sentry Firearms FAQ’s

          Find helpful FAQ’s relating to Sentry Firearms and more!

          Online Shopping Questions

          Yes, you can place an order and pick it up in-store! Simply choose the in-store pickup option during checkout, and we’ll notify you when your order is ready. Feel free to reach out with any questions!

          When purchasing a firearm from any online store in the United States, you will need to have the firearm transferred to you.

          Step 1 – Find A Local FFL (Federal Firearms Licensed Dealer)

          The first step to purchasing a firearm is finding a local FFL. You can find one by using our FFL Locator at checkout. You will need to contact your local FFL and make sure the FFL dealer is willing to conduct the transfer.

          Please make sure to ask your local FFL about transfer fees, special rules, and paperwork that may need to be filed. If your local FFL denies transfer we can not send the firearm(s) to that FFL.

          Step 2 – Purchase The Firearm

          You must purchase the firearm(s) online before the transfer can take place. If you are purchasing from our online store, you will need to ship the firearm(s) to the FFL dealer you’ve found and contacted.

          Step 3 – Transfer The Firearm

          When the firearm arrives you will go to your selected FFL dealer’s location and start the transfer process. Make sure to take your time filling out the form(s) to avoid common mistakes.

          We price our products at MAP (Minimum Advertised Price), which is the lowest price allowed by the manufacturer. However, if you're looking for a better deal, feel free to contact us directly, and we'll see what we can do for you!

          Shipping & Warranty Questions

          Warranties vary depending on the product and manufacturer. Please contact our store directly, and we’ll be happy to provide specific warranty information for the item you’re interested in!

          No, we do not ship firearms directly to your home. All firearms must be shipped to a Federal Firearms License (FFL) dealer near you, where you can complete the necessary background check and paperwork before picking up your firearm. Please contact us if you need assistance finding an FFL dealer!

          Returns & Exchange Questions

          Our return and exchange policy depends on the product and its condition. Generally, items must be unused, in their original packaging, and returned within 30 days of purchase. Some products may have restrictions due to manufacturer policies. Please contact us directly with your order details, and we’ll guide you through the process!

          Other Questions

          Not all firearms are legal to purchase in every state, as laws vary by location. It's important to check both your state and local laws before purchasing a firearm. If you’re unsure, feel free to contact us, and we can help you verify whether the firearm you're interested in can be legally purchased in your area!

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          Learn More About Sentry Firearms

          At Sentry Firearms, we pride ourselves on being Jacksonville’s premier destination for firearms, accessories, and expert knowledge. Read more about our history, mission, and values at Sentry Firearms.
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